T
Demo mode

Orchestration

See how automated workflows coordinate routine work and route decisions to the right person.

Workflow map

Human decision
Approval Routing

Route exceptions above authority to the correct approver with full context.

Inputs
Exception type, value, requested discount, approver matrix.
Outputs
Approval or rejection with reason, recorded to the quote.
Controls
  • · No quote leaves without approval on exceptions
  • · Reason mandatory on every decision

Live run — QT-2941 (Al Noor Contracting)

awaiting approval
  1. WhatsApp inquiry captured
    21 Jul 2026 · 00:42
    In: "Salaam Sara, need urgent quote for 8 tonnes rebar 12 mm B500B. Deliver to Dubai Investment…" · Out: inquiry inq_alnoor
  2. Customer and product matched
    21 Jul 2026 · 00:42
    In: sender +971 50 224 8811, "12 mm rebar" · Out: Al Noor Contracting · REB-12 · 8 t
  3. Stock and commercial rules checked
    21 Jul 2026 · 00:50
    Stock 5 t on hand + 3 t backorder · Rules PR-014, MOQ-006, CR-006, DS-003, DL-002 evaluated
  4. Discount exception routed to Omar Hassan
    21 Jul 2026 · 00:50
    Reason: 4% discount exceeds salesperson authority (rule DS-003)
  5. Approval recorded
    21 Jul 2026 · 00:50
    Waiting for approver to record decision and reason
  6. Customer quote prepared and sent
    21 Jul 2026 · 00:50
    Preview ready · human confirmation required to send
  7. Follow-ups scheduled
    21 Jul 2026 · 00:50
    Scheduler pending — will run after send
  8. Command Center updated
    21 Jul 2026 · 01:04
    Attention count, pipeline stage and recent activity refreshed

Human control & safety

  • No price outside the approved band without review.
  • No discount above authority without approval.
  • No customer-facing quote sent before approval.
  • Credit and payment exceptions always routed to a named owner.
  • Every approval and customer-facing action is logged.
  • Staff can pause a workflow or take over manually.
Current mode
Running with human checkpointsActive

Automated workers

Toggle to pause a worker
Inquiry Parser
Active

Reads WhatsApp and email inquiries and extracts customer, items, delivery site and deadline.

Trigger
New inbound message
Human checkpoint
Salesperson reviews
Items today
6
Last action
1 h ago
Stock & Rules Checker
Active

Checks stock on hand, MOQ, credit and price rules before a quote is drafted.

Trigger
Draft quote saved
Human checkpoint
Sales Manager on exception
Items today
4
Last action
1 d ago
Quote Drafter
Active

Turns a parsed inquiry into a draft quotation using current price list and terms.

Trigger
Inquiry marked ready
Human checkpoint
Salesperson edits before send
Items today
2
Last action
1 d ago
Follow-up Scheduler
Active

Creates day 1, day 3 and pre-expiry follow-ups when a quote is marked sent.

Trigger
Quote marked sent
Human checkpoint
Owner can edit / skip
Items today
3
Last action
1 d ago
Owner Digest
Active

Assembles the morning summary of items that need the owner's attention.

Trigger
07:30 daily
Human checkpoint
Owner reviews
Items today
1
Last action
9 h ago

Exception queue

5 open
  • Discount above authorityAl Noor Contracting
    Requested 4% discount exceeds salesperson authority of 3% (rule DS-003) — Sales Manager approval required.
    Owner: Omar Hassan · SLA: Within 2 h
  • Credit exceptionArabia Homes Development
    Customer at 45% credit utilisation with a slow-paying invoice from last month.
    Owner: Omar Hassan · SLA: Within 2 h
  • Missing product / customer match+971 50 811 4402
    No customer match for +971 50 811 4402. Company name requested.
    Owner: Karim Haddad · SLA: Within 4 h
  • Expired / exhausted creditAl Murad Trading Est.
    Al Murad Trading Est. at 99% of credit limit — new orders on advance only.
    Owner: Omar Hassan · SLA: Same day
  • Unavailable stockAl Noor Contracting
    QT-2941 has backorder — split-delivery proposed, needs confirmation.
    Owner: Karim Haddad · SLA: Within 6 h