20 Jul 2026Demo data

Good morning, Omar.

8 actions need attention today across inquiries, quotations and follow-ups.

Inventory alerts

1 stockout · 2 reorderDemo data

Ranked by impact · 8 open

CriticalEmirates Steel WorksAED 55,040
Day 1 check-in on Q-2607 — overdue since 20 Jul 2026.
Owner: Sara Malik · Due: 45 min ago
CriticalAl Noor ContractingAED 19,840
Requested 4% discount exceeds salesperson authority of 3% (rule DS-003) — Sales Manager approval required.
Owner: Omar Hassan · Due: Now
CriticalMasdar Facilities MgmtAED 16,200
Pre-expiry call on Q-2598 — overdue since 19 Jul 2026.
Owner: Sara Malik · Due: 1 d ago
CriticalFalcon Steel TradersAED 3,040
Recover expired Q-2591 — overdue since 17 Jul 2026.
Owner: Sara Malik · Due: 3 d ago
DueHorizon MEP SuppliesAED 24,320
Unassigned email inquiry — needs an owner.
Owner: — · Due: 9 h ago
DueArabia Homes DevelopmentAED 24,000
Customer at 45% credit utilisation with a slow-paying invoice from last month.
Owner: Omar Hassan · Due: Now
Due+971 50 811 4402AED 2,480
Unassigned whatsapp inquiry — needs an owner.
Owner: — · Due: 1 d ago
WatchEmirates Steel WorksAED 55,040
Q-2607 split-delivery risk — 6 unit(s) on backorder.
Owner: Karim Haddad · Due: Today

Last 7 days · counts per day

Inquiries received Quotes sent

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Proposed target

Baselines will be captured during discovery. Targets below are proposals for the pilot, not achieved results.

KPI	Current baseline	Proposed target	Measurement method
First response time	To be measured	Under 5 min during covered hours	Timestamp between inbound message and first outbound reply
Quote turnaround	To be measured	Baseline first, then agreed reduction	Time between qualified inquiry and sent quotation
Open quotes with next action	To be measured	At least 95%	Share of open quotes with a scheduled follow-up
Follow-ups completed by due date	To be measured	At least 90%	Completed on or before due date / total due

Demo data